GDPR Compliance
Your data protection rights under the General Data Protection Regulation
PartnerMesh is committed to protecting your personal data and respecting your privacy rights in accordance with GDPR requirements.
Your Data Protection Rights
You have the right to request copies of your personal data and information about how we process it.
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data under certain circumstances.
You have the right to receive your personal data in a structured, machine-readable format.
You have the right to request restriction of processing of your personal data.
You have the right to object to processing of your personal data for direct marketing purposes.
How We Process Your Data
Contract Performance
Processing necessary to provide our services and fulfill our contractual obligations.
Legitimate Interest
Processing for analytics, security, and service improvement purposes.
Consent
Processing based on your explicit consent for marketing communications.
Legal Compliance
Processing required to comply with legal obligations and regulations.
Account Information
- • Name and contact details
- • Company information
- • Account credentials
- • Billing information
Usage Data
- • Platform usage analytics
- • Feature interaction data
- • Performance metrics
- • Error logs and diagnostics
Business Data
- • Partner network information
- • Integration configurations
- • Custom settings and preferences
- • Communication records
Technical Data
- • IP addresses and device information
- • Browser and operating system data
- • Cookies and tracking technologies
- • Security and access logs
Data Retention
Retention Periods
Active Account Data
Retained for the duration of your account plus 30 days after account closure.
Billing Records
Retained for 7 years to comply with financial record-keeping requirements.
Usage Analytics
Aggregated and anonymized data retained for up to 2 years for service improvement.
Security Logs
Retained for 1 year for security monitoring and incident response purposes.
Automated Deletion
We have implemented automated systems to ensure data is deleted according to our retention schedules. You will receive notifications before any significant data deletion occurs.
International Data Transfers
Transfer Safeguards
When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
- •Standard Contractual Clauses (SCCs) approved by the European Commission
- •Adequacy decisions for countries with equivalent data protection standards
- •Binding Corporate Rules for intra-group transfers
- •Certification schemes and codes of conduct where applicable
Primary Data Locations
EU Data Centers
Primary data processing and storage within the European Union (Frankfurt, Ireland).
US Data Centers
Secondary processing and backup storage in the United States with appropriate safeguards.
How to Exercise Your Rights
- Update personal information
- Export your data
- Manage communication preferences
- Delete your account
Our Data Protection Officer (DPO) is available to help with any GDPR-related questions or requests.
Email: dpo@partnermesh.com
Response Time: Within 30 days
Languages: English, German, French
Please include your account email and a detailed description of your request.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority.
EU Supervisory Authorities
You can contact the supervisory authority in your EU member state or where the alleged infringement occurred.
Find Your Local Authority