Privacy Policy

Your Privacy is Our Priority

We're committed to protecting your data and being transparent about how we collect, use, and safeguard your information.

Last updated: January 1, 2025 | Effective Date: January 1, 2025

Information We Collect
  • Account information (name, email, company details)
  • CRM metadata and hashed identifiers
  • Usage analytics and platform interactions
  • Communication preferences and settings
How We Use Your Information
  • Provide and improve our partner intelligence services
  • Enable secure partner matching and overlap detection
  • Send important service updates and notifications
  • Analyze usage patterns to enhance platform features
Data Protection
  • End-to-end encryption for all data transmission
  • SOC 2 Type II compliance and regular audits
  • GDPR and CCPA compliance frameworks
  • Zero raw CRM data storage policy
Your Rights
  • Access, update, or delete your personal information
  • Control data sharing preferences with partners
  • Request data portability in standard formats
  • Opt out of non-essential communications

1. Information We Collect

Account Information

When you create an account, we collect basic information such as your name, email address, company name, and job title. This information is necessary to provide you with access to our services and communicate important updates.

CRM Integration Data

We collect metadata and hashed identifiers from your connected CRM systems. Importantly, we never store raw contact information, deal amounts, or personal details. All sensitive data is processed using one-way hashing algorithms and stored only as anonymized identifiers.

Usage Information

We automatically collect information about how you use our platform, including pages visited, features used, and time spent. This helps us improve our services and provide better user experiences.

2. How We Use Your Information

Service Provision: We use your information to provide, maintain, and improve our partner intelligence platform.

Partner Matching: Hashed identifiers enable secure overlap detection without exposing raw data to partners.

Communication: We use your contact information to send service updates, security alerts, and respond to inquiries.

Analytics: Usage data helps us understand platform performance and guide product development.

Security: We monitor for fraud, abuse, and security threats to protect all users.

3. Information Sharing

Partner Network: Only anonymized overlap indicators are shared with your approved partners. Raw CRM data is never shared.

Service Providers: We work with trusted third-party providers for infrastructure, analytics, and support services.

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets.

4. Data Security

We implement industry-leading security measures including:

  • AES-256 encryption for data at rest and in transit
  • SOC 2 Type II compliance with annual audits
  • Multi-factor authentication and access controls
  • Regular security assessments and penetration testing
  • Employee security training and background checks
  • Incident response and breach notification procedures

5. Your Rights and Choices

Access: You can access and review your personal information through your account settings.

Correction: You can update or correct your account information at any time.

Deletion: You can request deletion of your account and associated data.

Portability: You can request a copy of your data in a structured, machine-readable format.

Opt-out: You can unsubscribe from marketing communications while still receiving essential service updates.

6. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@partnermesh.com

Address: 123 Market Street, Suite 400, San Francisco, CA 94105

Data Protection Officer: dpo@partnermesh.com

Questions About Our Privacy Practices?

Our team is here to help you understand how we protect your data and respect your privacy.